How quickly will I get paid for my Samsung Note 5?

We process payments within 48 hours of receiving and inspecting your device. Most customers receive their money within 2-3 business days total. You can choose between PayPal (fastest), Interac e-Transfer, or traditional cheque.

What if my Samsung Note 5 doesn't match the condition I selected?

If we determine your device is in a different condition than selected, we'll email you a revised offer immediately. You can accept the new price or request your device back at no cost to you. We cover return shipping - our Ironclad Guarantee means you never pay a penny.

Do I need to include the original box and accessories?

No! We only need the device itself. You don't need the original box, charger, cable, or any accessories. Your quote is based solely on the device. However, please remove any cases or screen protectors before shipping.

Is my personal data safe when I sell my Samsung Note 5?

Absolutely. We recommend factory resetting your device before shipping (we provide instructions). As an extra security measure, we perform certified data erasure on all devices using industry-standard software, ensuring your personal information is completely removed.

What if my Samsung Note 5 is blacklisted or has an outstanding balance?

We cannot accept blacklisted devices or phones with outstanding carrier balances. Please ensure your device is fully paid off and in good standing with your carrier before sending it. If we discover it's blacklisted during inspection, we'll return it to you.

Can I sell a broken Samsung Note 5?

Yes! We accept devices with cracked screens, battery issues, and other problems. Simply select 'Broken' as your condition when getting your quote. While the value will be lower than working devices, you'll still get cash for your broken phone.

How do I ship my device to you?

After you accept your quote, we'll email you a prepaid shipping label immediately. Just pack your device securely (we recommend bubble wrap), attach the label, and drop it off at any Canada Post location. Shipping is completely free.

What happens if my device gets damaged during shipping?

If your properly packaged device is damaged during shipping to us, we'll work with the carrier to file a claim. We recommend taking photos of your device and packaging before shipping as documentation. Our customer service team will guide you through the process.

Can I change my mind after getting a quote?

Yes! Your quote is an offer with no obligation. You can decide not to proceed at any time before shipping your device. Even after shipping, if you decline our inspection offer, we'll return your device for free.

Why is GizmoGrind's offer higher than carrier trade-ins?

Unlike carriers who only offer bill credits that lock you into contracts, we pay actual cash. We also specialize in device buyback, allowing us to offer competitive prices. Plus, we accept all conditions and don't require you to purchase anything.

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Samsung Note 5

Samsung Note 5

Name: Samsung Note 5
Brand: Samsung

$5-$5

Select condition for quote

Samsung Note 5

Trade-in value: $5 - $5 — Select condition for exact quote

Step 1 of 3

Choose network

Choose Capacity

Choose condition

Note: All devices must not be iCloud Locked or Blacklisted

Flawless

Like new, no visible wear, everything works.

Appears to be in perfect condition
All functions are working correctly
No scratches or signs of use

Note:

Choose Good if you can find any visible signs of use on your device

Good

Light wear only, everything works.

Worn

Heavy wear, no cracks, everything works.

Significant wear on the body and some scratches on the screen
No cracks
bends or tears
All functions are working correctly including buttons ports and screen

Note:

Choose broken if you have significant wear on the screen

How Selling Your Samsung Note 5 Works

Simple, fast, and guaranteed

1 QUOTE

Get Instant Quote

Select your device's condition above and get your guaranteed price instantly. No waiting, no surprises.

2 SHIP

Ship for Free

We email you a prepaid shipping label. Just pack your device securely and drop it off. Zero shipping cost.

3 PAID

Get Paid Fast

Payment processed within 48 hours of inspection. Choose PayPal, Interac e-Transfer, or cheque.

Price Guaranteed

Fast Payment

Data Secure

Understanding Device Conditions

Choose the condition that best matches your Samsung Note 5

Flawless

Highest Value

Your device qualifies if:

Appears to be in perfect condition
All functions working correctly
No scratches or signs of use
Not iCloud locked or blacklisted

Note: Choose Good if you can find any visible signs of use on your device

Good

Great Value

Your device qualifies if:

Minor scratches or tiny dings
All functions working correctly
Including buttons, ports and screen
Not iCloud locked or blacklisted

Note: Choose Worn if you have many scratches or heavier wear on the body

Worn

Still Valuable

Your device qualifies if:

Significant wear on body
Some scratches on the screen
No cracks, bends, or tears
All functions still working

Note: Choose broken if you have significant wear on the screen

Pro Tip: Be Conservative

Not sure about your device's condition? It's better to choose the lower condition to avoid quote adjustments later. We'll still pay you fairly, and you'll avoid any surprises during inspection.

Why Choose GizmoGrind?

Compare Samsung Note 5 trade-in values across Canada

Company	Price Range	Payment Method	Payment Speed	Free Shipping
GizmoGrind BEST VALUE	$5 - $5	Cash	48 hours
Carrier Trade-In (Rogers, Bell, Telus)	$3 - $4	Bill credit only	2-3 billing cycles	In-store only
Electronics Store (Best Buy, Staples)	$3 - $3	Store credit	Instant (credit only)
Online Marketplace (Kijiji, Facebook)	$6 - $6*	Varies	Unpredictable

Guaranteed Price

Your quote is locked in once you submit

PhoneCheck Verified

Trusted by thousands of Canadians

Data Secure

We wipe all devices securely

*Marketplace prices may be higher but include risks: meeting strangers, payment scams, and time investment.

Prices updated: August 5, 2026 | Competitor prices are estimates based on market research

Your Environmental Impact

When you sell your device to GizmoGrind, you're helping save the planet

15,000+

Devices Recycled

Kept out of landfills

2,250.0kg

E-Waste Diverted

Toxic materials prevented

Revenue Contributed

Through Stripe Climate

180,000kg

CO₂ Reduced

Carbon footprint saved

Our Commitment to Sustainability

Every device we receive is either refurbished for reuse or responsibly recycled. We partner with certified e-waste facilities to ensure toxic materials like lead, mercury, and cadmium never reach our landfills or water systems.

R2 Certified Recycling

Stripe Climate Member

Zero Landfill Policy

Join thousands of Canadians making a difference

Every completed trade-in helps advance carbon removal.

Frequently Asked Questions

Everything you need to know about selling your Samsung Note 5

Still have questions?

Our customer service team is here to help

1-800-897-1859 Contact Us

Trusted by Thousands of Canadians

PhoneCheck Certified

4.9/5

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