Samsung Note 20

After you choose an available local partner store, bring your device in for inspection. If it matches the details you submitted, the store completes the trade-in using the payout method shown in the routing flow.

The fixed quote assumes your device matches the configuration and condition you submitted. If the in-store inspection finds a material difference, the partner will explain it before you decide whether to continue.

No. The quote is based on the device itself, so the original box, charger, cable, and accessories are not required. Remove cases and screen protectors before the store inspection.

Back up anything you want to keep, sign out of your accounts, disable activation locks, and factory reset the device before visiting the store. Never hand over a device while it is still signed in to your personal accounts.

We cannot accept blacklisted devices or phones with outstanding carrier balances. Please ensure your device is fully paid off and in good standing with your carrier before sending it. If we discover it's blacklisted during inspection, we'll return it to you.

Not right now. Broken-device quotes are temporarily unavailable during the partner-store launch. A working device with ordinary cosmetic wear may still qualify if its condition appears in the quote flow.

No. GizmoGrind routes you to an available local partner store for an in-person trade-in, so there is no shipping step.

Bring the device, your quote details, and any identification the selected store says it requires. Make sure activation locks are disabled and the device is ready for inspection.

Yes. Requesting a quote does not obligate you to complete the trade-in. You can decide not to proceed before handing the device over to the partner store.

Unlike carrier programs that may use bill credits, participating stores provide the payout terms shown in the routing flow. You do not need to purchase a replacement device to request an estimate.