How it Works

The simplest way to get paid for your iPhones, Androids, iPads, smartwatch and more

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Select your device
  • Find your device and how much it's worth in seconds
  • Choose your preferred payment and shipping method
  • Lastly, add your shipping details
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Prepaid label

If you selected the prepaid shipping label option, you'll receive an email with your printable, prepaid label. Any used but steady box will do. If you don't have packaging materials, bubble mailers are available at your local post office. This method gets you paid sooner since you don't have to wait for our shipping kit to arrive before sending out your device.

Shipping Kit

If you chose the shipping kit option, hang tight, and we will deliver a GimoGrind box to your doorstep with everything you need to send your device in. Included will be a return shipping label.

Your quote is locked in for 30 days to give you time to get it shipped out. We recommend shipping it out sooner so we can get your payment out fast.

Pre-Shipping checklist

Sign out of any iCloud or Google accounts before doing a reset.

Cover up old shipping label or address on your package so that only your new shipping label is visible.

Package your device securely so that it is not loose or making contact with the box's walls. Use flyers, newspapers, or pretty much anything to pad the walls of the box. If you selected shipping kit, you'll have a secure sleeve to place your device under.

Drop it at your local UPS location

Here is where you can drop it off:

  • Any UPS Store
  • Any UPS Partner
  • Any UPS Access Point
  • Or search for a drop off location here.
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Now sit tight while our team gets to work inspecting your device. Once a technician gives the all-clear, your payment goes out the same business day or the next day. If we have to downgrade your quote for any reason, you'll get an email with the revised quote and the option to accept or decline. The average time to payment is 3-4 days from the day you ship your device.
What happens if you decide my device is worth less than my original quote?

Say you chose the "Flawless" condition, but we find a dead battery or scratches. We'll downgrade your quote to "good" and contact you about the change before making payment. You'll have the option to accept or refuse the quote. If you choose to decline, we'll send your device back at no cost. Our Ironclad Guarantee gives you peace of mind that you will never spend a penny trying us out.

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One tree planted

Once we pay for your Gizmos, we work with our partners at OneTreePlanted to plant one tree for every device sold. So somewhere they'll be a seedling living out its life because of your trade-in.

We are serious about privacy and security.

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Physical security

  • Closed-circuit cameras monitor all devices during the inspection
  • Technicians process devices in a designated secure section of the building

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Employee vetting

  • Thorough employee background checks
  • Enforced privacy policy and procedures when handling devices

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Advanced Data Security

Software is used to encrypt data before a reset. It also overwrites the data on your iPhone, Android or tablet multiple times. By using software, we can make sure we are removing all data from your device. GizmoGrind was interviewed by CBC, describing this process in more detail here.

We strongly recommend signing out of your accounts and resetting your device before shipping it to us.