It is important to note that you are given 15 days from the date you receive your new device, to ship in your current one. Failure to do so will result in your account being will be charged for the trade in amount.<\/span><\/p>\nHere is what you need to do to prepare your device for a Samsung trade-in program:<\/p>\n
Removing Sim Cards and Memory Cards:<\/b> You will need your sim card and memory card for your new device. That\u2019s why you can go ahead and remove it.<\/p>\n
Back up Your Data: <\/b>Backing up your images, music and data is not necessarily a must but it does help you keep everything. You can backup your data to your Samsung Cloud account or to your Google account.<\/p>\n
Remove all Personal information – Software Wipe:<\/b> When removing your personal data this means removing your passwords, banking details and email accounts.<\/p>\n
Do a Factory Reset: <\/b>Doing a factory reset on your device is the final thing you need to do to prepare your device for a reset. Once completed it will be as if your device is brand new. Not sure how to perform a factory reset? No problem, follow the steps below:<\/p>\n
Step 1<\/strong> – Tap settings
\nStep 2<\/strong> – Tab backup and reset
\nStep 3<\/strong> – Tap factory data reset
\nStep 4<\/strong> – Reset device
\nStep 5<\/strong> – Tap Erase everything<\/p>\n